lb999 Terms & Conditions

These terms and conditions (referred to hereinafter as "Terms") apply to the lb999 online gaming platform and all its services. By accessing the lb999 website, opening an account, or using any of its services, you fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

In these Terms, "Platform" refers to the lb999 website, mobile site, and all associated services. "User" refers to any person who visits this platform or operates an account.

lb999 is an entertainment-focused online gaming platform offering cricket betting, live casino, and various slot games for users in Bangladesh. The platform uses SSL encryption technology to keep all transactions and personal data secure.

• These Terms may change at any time; continued use of the platform after any change constitutes acceptance of the new terms.
• The Bengali version of the Terms will take precedence in the event of any dispute.
• lb999 reserves the right to suspend or discontinue any service at any time and for any reason.

To open an account with lb999, you must provide accurate and complete information. Opening an account with false information is strictly prohibited and may result in account termination.

2.1 Registration Requirements

• Each user may open only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful and your own.
• Account login credentials (username and password) must be kept completely confidential.
• You are solely responsible for the security of your account.

2.2 Identity Verification

lb999 may request the necessary documents for identity verification at any time. Withdrawals may be placed on hold until the verification process is complete. The following documents may be required:

• National Identity Card (NID) or a copy of your passport
• Mobile number verification (via OTP)
• Proof of ownership of the payment method

All lb999 services are intended for persons aged 21 and above only. Use of this platform by minors is strictly prohibited. By opening an account, you confirm that you are over 21 years of age.

lb999 believes in responsible gaming. We are committed to ensuring a healthy and enjoyable gaming experience for our users. To learn more about responsible gaming, visit our Responsible Gaming page.

4.1 Deposit Rules

The following payment methods are accepted for depositing funds into lb999: bKash, Nagad, Rocket and direct bank transfer (including major Bangladeshi banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank).

• Minimum deposit amount: ৳100 (per method).
• The account used for the deposit and the gaming account must be in the same person's name.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawal processing typically takes 5 to 30 minutes.
• Withdrawals will only be sent via the same method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be restricted until active bonus wagering requirements are met.

5.1 Welcome Bonus

New users can receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 earns a ৳1,000 bonus for a total balance of ৳2,000. Depositing ৳18,000 or more earns the maximum ৳8,000 bonus for a total balance of ৳26,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to every bonus. Wagering is calculated on the bonus amount only, not the deposit. For example, receiving a ৳1,000 bonus means a total of ৳20,000 must be wagered before withdrawal.

• Bonuses are only usable on specific games — see the promotion details.
• Multiple bonuses cannot be used simultaneously.
• Wagering requirements must be met within a set time after the bonus is activated.
• lb999 reserves the right to modify or cancel bonus offers at any time.
• Bonuses may be forfeited if fraudulent or unusual betting patterns are detected.

5.3 VIP Program

The lb999 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Higher tiers are reached through regular gaming activity, and each tier earns weekly cashback. VIP benefits are granted at lb999's discretion, and lb999 reserves the right to modify these benefits at any time.

lb999 is committed to ensuring fair play. The following activities are strictly prohibited:

• Exploiting the bonus system for unfair advantage (Bonus Abuse).
• Claiming bonuses multiple times through multiple accounts.
• Using automated software or bots to play.
• Using another user's account or assisting them in doing so.
• Money laundering or any illegal financial activity.
• Exploiting platform technical errors (bugs) for personal gain.

If any of the above violations are proven, lb999 reserves the right to forfeit all balances and winnings in the relevant account and permanently close the account.

7.1 Closure by User

Any user may request to close their account at any time. Please contact our support team to do so. Before the account is closed, any existing balance (subject to bonus-related wagering conditions being met) may be withdrawn.

7.2 Suspension or Closure by lb999

lb999 may suspend or close an account in the following circumstances:

• Violation of these Terms.
• Account registration using false information.
• Failure to complete identity verification.
• Long-term account inactivity.
• Suspicious or fraudulent activity.

lb999 is an entertainment platform. Gaming activities may result in financial loss. lb999 is not liable for the following:

• Any financial loss resulting from gaming.
• Games being interrupted due to loss of internet connection.
• Temporary unavailability due to technical errors or server downtime.
• Third-party actions that affect your account.

lb999 provides services on an "As-Is" basis. No guarantee is given regarding uninterrupted or error-free service.

Protecting your personal information is our top priority. lb999 uses SSL encryption technology to keep all data secure. We never sell your personal information to third parties.

For details on how data is collected and used, please visit our Privacy Policy page. The Privacy Policy forms an integral part of these Terms.

lb999 reserves the right to change these Terms at any time. Where changes are significant, users will be notified as far in advance as reasonably possible. Continued use of the platform after any change will be considered acceptance of the new Terms.

• Amended Terms take effect from the date they are published.
• It is your responsibility to review this page regularly.
• Previous versions of the Terms may be provided upon request.

If you have any questions or complaints regarding these Terms, our support team is available 24/7 to assist.

• Get instant support via live chat.
• Contact us by email: [email protected]

lb999 takes all complaints seriously and will endeavour to resolve them as quickly as possible. In matters of dispute, lb999's decision will be considered final.